Support & FAQ

Support

Do you need support? Something doesn’t work as expected, or do you need a feature that the project lacks?

Please, do open a discussion at GitHub or visit the OpenUEM Community server at Discord.

If you’ve found a bug, you can open an issue right away on the affected repository

• Console
• Agent
• Docker

Any question, bug report or feature request is welcome so thanks for helping the project grow

FAQs

These are some of the FAQs for OpenUEM

Question: Why do I get "Could not send request to OCSP Responder" when trying to use the certificate to log in the console?

Answer: OpenUEM's console needs to validate the certificates. If you get this error this means that OpenUEM's OCSP responder service is not available. Check if the service is running or if you've set the right server's name in the installation (you'll find it in the openuem.ini file). Visit Windows installation troubleshooting or Linux installation troubleshooting to check the service status and know the location of the openuem configuration file.